Choosing The Right Staffing Agency As a Job Seeker

February 21, 2025 –
 By Brianna Genteman

The process of job searching can feel overwhelming—especially when you’re not sure where to begin. Research shows that in 2023 more than 70% of job seekers said that their job search was much more difficult than it had been in prior years. Partnering with the right staffing agency can significantly improve your chances of landing a role that aligns with your skills, career goals, and personal needs. But with all the staffing agencies out there, how do you know which one is the best fit for you? In this blog, we’ll go over the benefits of using employment agencies and how you can find the right staffing partner.

What Is A Staffing Agency?

A staffing agency is a company that assists job seekers in securing employment. Acting as an intermediary between employers and workers, staffing agencies specialize in matching candidates with roles that align with their skills, experience, and career goals. Companies often rely on staffing agencies to streamline their hiring process, reduce recruitment costs, and access a pool of pre-screened talent. Job seekers, on the other hand, benefit from exclusive job opportunities, expert guidance, and time savings when working with an agency.

Staffing agencies offer a variety of employment types, including:

  • Temporary Jobs: Short-term positions that last for a set period or fill seasonal needs.
  • Temp-to-Perm Jobs: Jobs that start as temporary but can lead to full-time employment if both parties are satisfied.
  • Direct-Hire Jobs: Permanent positions where the agency helps with recruitment, but the company hires the candidate directly.
  • Contract Jobs: Fixed-term roles that allow for project-based or flexible employment.

How Does the Staffing Agency Process Work?

Many job seekers aren’t sure what to expect when working with a staffing agency. While every agency operates slightly differently, the process generally follows a structured path designed to match candidates with the right employers efficiently. Below is a step-by-step breakdown of what happens when you sign up with a staffing agency.

Step 1: Registering with the Staffing Agency

The first step is applying to a staffing agency, which can usually be done online, over the phone, or in person. Some agencies allow walk-in appointments, but scheduling in advance ensures a dedicated time slot. During this process, you’ll provide basic personal and work history information, job preferences, and availability. Some agencies may ask for identification documents or industry-specific certifications if required for certain roles. These documents include:

  • A resume (if applicable)
  • Identification documents (such as a driver’s license or passport)
  • Work authorization documents (if required)
  • Certifications or licenses (for specialized roles)

Step 2: Meeting with a Recruiter

After applying, a recruiter will contact you for an interview. This isn’t a job interview with an employer but rather a conversation to understand your experience, career goals, and ideal job conditions. The recruiter will ask about your work history, desired roles, preferred schedule, and pay expectations. They may also suggest roles you might not have considered or provide insights on what employers are currently looking for. 

Meeting with a staffing agency recruiter is a great way to explore job opportunities, whether you’re looking for temporary, contract, or full-time positions. The process typically involves an initial consultation, skills assessment, and job matching. Here’s what to expect:

Preparing for the Meeting

Before your meeting, be ready to discuss:

  • Your work experience, skills, and career goals
  • Preferred industries and job types (temporary, part-time, full-time, contract, remote, on-site, etc.)
  • Salary expectations and availability
  • Any certifications, licenses, or special training

Tip: Bring a printed copy of your resume, a list of references, and any relevant certifications or work samples.

The Interview with the Recruiter

The recruiter will ask questions to understand your background, skills, and job preferences. This might include:

  • Tell me about your previous work experience.
  • What kind of role are you looking for?
  • What are your salary expectations?
  • Are you open to temporary or contract work?
  • Do you have any schedule restrictions?

Depending on the agency, you might also take skills tests (e.g., typing speed, software proficiency, or industry-specific knowledge).

Discussing Job Opportunities

If the recruiter identifies a job that matches your qualifications, they will:

 

  • Explain the job details (company, responsibilities, pay rate, benefits, work environment).
  • Submit your resume to the employer (with your permission).
  • Prepare you for interviews (if required by the employer).

     

If no immediate opportunities are available, they’ll keep your profile on file and reach out when a match arises.

Step 3: Skills Assessment & Resume Review (If Required)

Depending on the job type, some agencies require skills testing to assess your qualifications. These tests could cover technical skills, typing speed, software proficiency, or trade skills like forklift operation. They help recruiters match you with the right employers based on your technical skills, soft skills, and job readiness.

If your resume needs improvement, recruiters may offer suggestions to better highlight your strengths and increase your chances of securing a job. Below are some common skills assessments used by staffing agencies, along with resources to help you improve your performance.

Typing or data entry tests for administrative roles

Measures typing speed (words per minute or WPM) and accuracy for administrative, customer service, and data entry jobs.

Common Tools Used:

  • TypingTest.com
  • 10FastFingers
  • Mavis Beacon

Microsoft Office (Word, Excel, PowerPoint, Outlook) Tests

Assesses proficiency in creating documents, managing spreadsheets, building presentations, and handling emails.

Common Tools Used:

  • Prove It! (by Kenexa)
  • SHL Microsoft Office Tests

How to Improve:

Customer Service & Call Center Simulations

Evaluates ability to handle customer inquiries, problem-solving, and phone etiquette.

Common Tools Used:

  • Situational Judgment Tests (SJTs)
  • Call handling role-play simulations

How to Improve:

  • Take free customer service courses on Coursera, Udemy, or LinkedIn Learning.
  • Practice handling difficult customers with mock call scripts.
  • Learn active listening and conflict resolution techniques (American Customer Service Association).

Industry-Specific Tests (Healthcare, IT, Warehouse, Sales, etc.)

Assesses specialized knowledge for technical or industry-specific roles.

Common Examples:

  • Healthcare: HIPAA compliance, medical terminology
  • IT: Coding tests (Python, Java, SQL)
  • Warehouse & Logistics: Forklift safety, inventory management
  • Sales: Cold calling simulations, negotiation role-plays

Step 4: Job Matching & Employer Submission

Once your profile is complete, the staffing agency will begin matching you with available jobs. Recruiters use their network and employer relationships to find roles that align with your skills and career goals. If a good match is found, your resume will be submitted to the employer. Some job openings may be exclusive to the staffing agency, meaning they are not listed on public job boards. If the employer expresses interest, the next step will be an interview or direct job offer.

After meeting with a candidate, recruiters work to find the best job opportunities based on:

  • Skills & Experience: The recruiter reviews your resume, skills assessments, and interview responses to determine which jobs suit you.
  • Job Preferences: Factors like industry, work schedule (full-time, part-time, remote, on-site), salary expectations, and career goals are taken into account.
  • Employer Requirements: Recruiters assess what the employer is looking for, such as required certifications, experience level, and company culture fit.

Employer Submission: Presenting You to Hiring Managers

Once a recruiter identifies a good job match, they handle the submission process to the employer:

  • Polishing Your Resume: Some recruiters help optimize your resume to highlight key skills the employer values.
  • Sending Your Profile to the Employer: The recruiter submits your resume, test results, and recruiter feedback to the hiring manager.
  • Advocating for You: Recruiters highlight your strengths to hiring managers, increasing your chances of landing an interview.

Step 5: Preparing for Interviews

If the employer requests an interview, the staffing agency will coordinate the details and help you prepare. Recruiters often provide interview tips, company insights, and guidance on how to present yourself as a strong candidate. Some agencies may offer mock interview sessions to boost your confidence. Even though the staffing agency facilitates the process, you should still research the employer and be prepared to discuss your qualifications.

Once an employer expresses interest, the recruiter will:

  • Provide interview details: Date, time, format (in-person, phone, video), and what to expect.
  • Offer coaching & practice questions: Some recruiters conduct mock interviews to help candidates prepare.
  • Give insight on company culture: Since staffing agencies work closely with employers, they can share insider tips on workplace expectations.

Step 6: Receiving a Job Offer

If the employer decides to move forward, they will extend an offer. Your recruiter will review the job details with you, including pay rate, job expectations, and benefits. If the job is a temporary or temp-to-hire position, the recruiter will clarify the duration and any potential for permanent placement. If you decide to accept the offer, the agency will handle the necessary onboarding paperwork and set up your start date.

After the interview, the recruiter will:

  • Gather feedback from the employer: If adjustments are needed, they may suggest additional training or resume tweaks.
  • Negotiate job offers: For permanent positions, recruiters can assist with salary and benefit negotiations.
  • Onboard you for the role: If placed in a temporary or contract position, the agency may handle payroll, scheduling, and compliance paperwork.

Step 7: Getting Paid & Staying Connected

For temporary and contract positions, your paycheck typically comes from the staffing agency rather than the employer. Most agencies offer weekly or biweekly direct deposit payments. If the role includes benefits such as health insurance or paid time off, your recruiter will explain how those work. Even after placement, staying in touch with your recruiter is important. They can provide career advice, inform you of new opportunities, or help transition you to another job if your current role ends.

Why Should Job Seekers Use A Staffing Agency?

Navigating our competitive job market can be a troubling task for many job seekers, especially with the constant pressure to stand out among hundreds of applicants. Whether you’re searching for a temporary position, a long-term career, or something to serve as a stepping stone along the path to more gainful employment (and helping you gain valuable experience along the way), staffing agencies can offer significant advantages. The right ones provide more than just job placements, offering personalized support, access to exclusive opportunities, and expert guidance to help you navigate the hiring process with ease. For many workers, finding a good staffing agency not only streamlines the job search but also opens doors to positions that may not be available through traditional channels, all at no cost to the job seeker.

Key Benefits Of Using A Staffing Agency

Leveraging a staffing agency can be a big help for you as a job seeker. Agencies offer individualized resources, connections, and work opportunities that can significantly improve your chances of landing the right job. Below are some of the key benefits that come from partnering with a staffing agency:

  • Access to Off-The-Market Opportunities: One of the biggest advantages of working with a staffing agency is gaining access to job opportunities that aren’t widely advertised. Many companies prefer to fill positions through staffing agencies to streamline their hiring process, which means these jobs might never make it to a public job board.

  • Personalized Support and Expert Guidance: Staffing agencies do more than just match you to a job—they offer personalized guidance throughout your job search. This includes helping you build a resume that showcases your strengths, preparing you for interviews, and offering valuable advice on how to present yourself as the best candidate.

  • Time and Effort Savings: Looking for a job can be incredibly time-consuming, with the average job search taking nearly 5 months. Staffing agencies take much of that burden off your shoulders. They handle the legwork by identifying roles that suit your qualifications and submitting applications on your behalf, which allows you to focus on other aspects of your job search or your current job while still moving forward with your career goals.

  • Industry Expertise: Many staffing agencies specialize in certain industries. Their recruiters understand the specific skills and qualifications that employers in these sectors are looking for, which means they are well-equipped to match you with positions that suit your background. This specialized knowledge can be invaluable in finding a job that not only aligns with your skills but also offers a pathway for growth in your chosen field.

  • Flexible Employment Options: One of the unique features of staffing agencies is the flexibility they offer. Whether you’re looking for short-term gigs, temp-to-hire positions, or a full-time role, staffing agencies provide a range of employment options to suit your needs. This flexibility is particularly beneficial if you’re exploring new career paths, seeking work between long-term roles, or needing to balance work with other commitments.

  • Free Services for Job Seekers: Perhaps one of the most appealing aspects of working with a staffing agency is that their services are typically free for job seekers. The hiring company pays the agency to find and vet candidates, meaning you receive all the benefits of their expertise, resources, and support without any out-of-pocket costs. For job seekers, this makes staffing agencies an incredibly valuable resource to utilize without any financial risk.

Staffing Agency vs. Solo Job Search: Which Is Better?

When looking for a job, many candidates wonder whether they should go through a staffing agency or apply directly to companies on their own. Both methods have their pros and cons, but working with a staffing agency can often simplify the job search and provide access to opportunities that aren’t publicly listed. Below is a comparison of the key differences between job hunting independently versus working with a staffing agency.

Factor Staffing Agency Solo Job Search
Job Opportunities
Access to hidden job openings that aren’t listed publicly.
Limited to jobs found on job boards, company websites, and networking.
Application Process
Recruiter submits your resume and handles employer connections.
Must apply individually to each job, often with no response.
Time & Effort
Recruiter does the heavy lifting—saves you hours of job searching.
Requires extensive time spent applying, networking, and following up.
Resume & Interview Support
Many agencies offer resume assistance and interview coaching.
Must research and prepare on your own.
Speed of Hiring
Recruiters fast-track your application by working directly with employers.
Hiring timelines vary—can take weeks or months for a response.
Industry Insights
Recruiters provide guidance on salary expectations, employer preferences, and career growth.
Must rely on personal research and experience.
Flexibility
Offers temporary, temp-to-hire, and full-time positions.
Mostly full-time and permanent jobs, with fewer flexible options.
Cost To Job Seeker
Completely free—employers pay for the agency’s services.
Free, but can be costly in terms of time and lost wages while job searching.
Success Rate
Higher chance of getting hired due to agency employer relationships.
May get lost in a sea of applicants, facing higher competition.

How To Find The Right Staffing Agency

As a job seeker, finding the right staffing agency to align with your needs and career goals is essential. With so many agencies available, it’s important to carefully evaluate your options to ensure you’re making the best choice. To help simplify the process, we’ve compiled some key questions you should consider when assessing each staffing agency, so you can confidently select the one that will best support your job search and long-term success.

Does The Staffing Agency Serve Your Industry?

By choosing an industry-specific staffing agency, job seekers can leverage specialized expertise to find roles that align with their unique skills and career paths. This targeted approach ensures that candidates are matched with positions that not only fit their abilities but also support their long-term career goals. Review the jobs listed on the agency’s website. If they regularly post roles that match your skills and interests, they might be a good fit. Here are some of the most common industry specific staffing agency types:

  • Light Industrial Staffing Agencies: Specializing in warehousing, manufacturing, and logistics roles, these agencies connect job seekers with positions in industries that require skilled labor for tasks like assembly, picking/packing, machine operation, and fulfillment.

  • Healthcare Staffing Agencies: Focus on placing professionals such as nurses, doctors, medical assistants, and technicians in healthcare facilities. They understand the critical qualifications needed for success in healthcare and work closely with medical institutions to fill crucial roles.

  • Technology Staffing Agencies: For those in the tech field, these agencies specialize in IT roles, from software development to cybersecurity. They help job seekers find positions in corporations and tech firms that match their technical skills and expertise.

  • Administrative and Clerical Staffing Agencies: Focused on placing office support staff, including executive assistants, receptionists, and data entry specialists, these agencies connect candidates with businesses seeking to streamline their operations.

  • Finance and Accounting Staffing Agencies: Specializing in roles such as accountants, financial analysts, bookkeepers, and auditors, these agencies place professionals in organizations looking for expert financial talent to manage budgets, audits, and reporting.

What Is The Staffing Agency’s Reputation and Reviews?

Reputation is everything when it comes to selecting a staffing agency. Before committing to one, take the time to research their reputation. Look for reviews and testimonials from other job seekers who have worked with the agency. This feedback can provide valuable insights into how effective the agency is at placing candidates in suitable roles, as well as their level of professionalism and communication. A staffing agency with a solid reputation will have positive reviews highlighting their success in helping candidates find meaningful employment. 

Also, check their accreditation. See if the agency is a member of professional organizations like the American Staffing Association (ASA) or the Recruitment and Employment Confederation (REC), which adhere to industry standards.

Does the Staffing Agency Offer Your Preferred Job Type?

Consider the range of job opportunities the agency offers. Different staffing agencies specialize in various types of employment—temporary, temp-to-perm, or permanent positions. Think about what type of job you’re looking for and whether the agency has a variety of roles that align with your preferences. A strong staffing agency will offer a wide range of opportunities in your field, giving you flexibility in choosing the type of employment that suits your needs. Consider the agency’s size, too: Larger agencies may have more resources and a wider range of job opportunities, while smaller ones might offer a more personalized approach and deeper connections within a specific industry.

How Well Does the Staffing Agency Communicate?

The level of support and communication you receive from recruiters is a key indicator of the agency’s quality. Understand how their process works. Some agencies may require you to go through a registration or screening process before they begin representing you. A good staffing agency will be up front about their procedures while offering personalized guidance tailored to your individual job search. Pay close attention to how the agency communicates with you during the initial stages of your relationship. Are they prompt, clear, and attentive? Strong communication from recruiters demonstrates that the agency is invested in your success and will be a reliable partner throughout your job search. 

Is The Staffing Agency Transparent With You?

Transparency and integrity are vital qualities in any staffing agency. You want to work with an agency that is upfront about how they operate, including how they match candidates with employers, how compensation is handled, and what benefits are available to you. Schedule a meeting or call with a recruiter. This will give you a sense of their professionalism and how well they understand your career goals. Be wary of agencies that are vague or evasive about their processes—this could be a sign of underlying issues. A trustworthy staffing agency will be clear about what you can expect throughout the hiring process and will provide honest feedback about your prospects.

Don’t forget to understand any fees or obligations you might incur. Most staffing agencies are paid by the employer, but it’s essential to confirm. If you’re placed in a temporary or contract role, review the terms of your employment, including pay, benefits, and job duration.

What Resources or Services Does The Staffing Agency Provide Candidates?

Beyond simply matching you with jobs, a good staffing agency will offer additional resources to help enhance your job search experience. These resources might include resume reviews, interview coaching, career development tools, or even training opportunities to improve your skills. Find out if they offer personalized service. Will you have a dedicated recruiter or point of contact? Agencies that invest in these resources demonstrate a commitment to helping you succeed beyond just filling a position. Consider whether the agency offers these types of services and how they might benefit your job search. 

What to Watch Out for When Choosing A Staffing Agency

While staffing agencies can be great resources, not all agencies provide the level of service and support that job seekers need. As you research potential agencies, be on the lookout for certain red flags that could signal they’re not the right fit for you. Here are some common warning signs:

  • Lack of Personalized Support: One of the biggest red flags is when a staffing agency takes a “set it and forget it” approach. This means they place you into their system but fail to actively work on finding you a suitable position. A good agency will stay engaged throughout your job search, providing regular updates, checking in on your progress, and actively advocating for your placement. If the agency doesn’t seem invested in your success, it’s a clear indication that they may not be putting in the effort to help you secure your next role.

     

  • Poor Communication: Communication is key when working with a staffing agency, and poor communication can be a major red flag. If an agency takes more than 24 hours to respond to your inquiries or fails to provide clear and timely updates, it could be a sign of disorganization or a lack of commitment to helping you. Additionally, if the agency doesn’t have dedicated support for your specific needs or issues, or if they don’t offer smooth and clear communication channels, it can make your job search more stressful than necessary.

     

  • Inadequate Pay Transparency: Be wary of agencies that are unclear or evasive when it comes to pay rates and benefits. A reputable agency should provide transparent information about what you can expect in terms of compensation and any other perks, such as benefits or bonuses. If the agency is vague or seems reluctant to discuss pay upfront, it may be a sign of potential issues down the line, such as unfair pay practices or miscommunication about your earnings.

     

  • National Agencies That Lack Local Support: Large, national staffing agencies may look appealing on paper due to their resources and wide reach, but they can sometimes fall short when it comes to providing personalized, local support. If the agency is too big, you might end up feeling like just another number, and they may not be as hands-on in helping you find the right job. Look for agencies that offer dedicated, on-the-ground support in your area and have a strong understanding of the local job market.

     

  • Disorganized Operations: Smooth operations and efficient processes are signs of a good staffing agency. If you notice that the agency struggles with basic points of contact—such as failing to schedule interviews in a timely manner, mismanaging paperwork, or generally being disorganized—it’s a sign that they may not have the necessary systems in place to properly support your job search.

     

  • Lack of Effort in Job Placement: If it feels like the agency isn’t putting in the work to find you the right placement, that’s a major red flag. Staffing agencies should be proactive in seeking out opportunities that match your skills and career goals. If the agency is passive or fails to follow through on leads, it’s time to look for another partner who will take a more active role in advancing your career.


For general red flags to look out for during your job search, check out our blog here.

Why Staffing By Starboard Is The Right Employment Agency For You

At Staffing By Starboard, we are deeply committed to the success of every job seeker who reaches out to us. Our team of expert recruiters is dedicated to understanding your unique strengths, goals, and needs to ensure we connect you with the right opportunities. With a deep understanding of the local job market and extensive industry expertise, we specialize in finding positions that are not just jobs, but perfect fits for your career path. Whether you’re just starting your career or looking to make a change, we have the tools, connections, and resources to help you find your next opportunity and thrive.

Staffing Agency Statistics

  • In 2023, over 12 million job seekers were placed with the help of staffing agencies
  • Most employees from staffing agencies (73%) work full time, comparable to the overall workforce (75%). (Source)
  • Nine out of 10 staffing employees felt their temporary jobs made them more employable
  • Job seekers that were placed by staffing agencies spanned many industries. Here is a rough breakdown:
    • 36% Industrial
    • 24% Office–Clerical and Administrative
    • 21% Professional–Managerial
    • 11% Engineering, Information Technology, and Scientific
    • 8% Health Care

Frequently Asked Questions About Staffing Agencies

Do I have to pay to use a staffing agency?

No, staffing agencies are typically free for job seekers. The employer pays the staffing agency to find and place candidates, so job seekers can take advantage of all the services—resume help, interview prep, job placement—without any cost.

What types of jobs do staffing agencies offer?

Staffing agencies offer a variety of job types, including:

  • Temporary Jobs – Short-term roles for seasonal work or project-based employment.
  • Temp-to-Perm Positions – Opportunities that start as temporary but can turn into full-time employment if both the employer and the candidate are a good fit.
  • Direct-Hire Positions – Permanent jobs where the staffing agency helps with recruitment, but the company hires you directly.
  • Contract Roles – Fixed-term assignments that allow flexibility while still providing work opportunities.

How long does it take to get a job through a staffing agency?

The time frame varies depending on factors like job availability, your qualifications, and industry demand. Some job seekers get placed within a day or two to a couple of weeks, while others may take longer. A good staffing agency will keep you updated on potential opportunities and work with you to find the right fit.

Can I decline a job offer from a staffing agency?

Yes, you are never required to accept a job offer from a staffing agency. If a position isn’t the right fit, communicate your concerns with your recruiter so they can find a better match for you.

What industries do staffing agencies specialize in?

Different staffing agencies focus on specific industries. Common specialties include:

  • Light Industrial & Warehousing: Roles in logistics, fulfillment, manufacturing, and assembly.
  • Administrative & Clerical: Office support positions like data entry, reception, and executive assistance.
  • Technology & IT: Jobs in software development, cybersecurity, and network administration.
  • Healthcare: Nursing, medical assistants, and allied health roles.
  • Finance & Accounting: Positions for accountants, bookkeepers, and financial analysts.

Do staffing agencies provide benefits?

Benefits vary by agency, so it’s best to ask your recruiter what options are available. Some staffing agencies offer benefits such as:

  • Health insurance
  • Paid time off
  • 401(k) plans
  • Referral bonuses
  • Skills training

What if I don’t have much work experience?

Many staffing agencies work with entry-level candidates and provide guidance to help you land your first job. They can assist with resume building, interview coaching, and finding roles that match your current skill level.

Can I use a staffing agency while still job searching on my own?

Absolutely! You are not limited to only using a staffing agency. Many job seekers apply to jobs independently while also working with a recruiter to maximize their chances of landing the right position.

Related Articles

The Benefits Of Temporary Staffing For Employers & Job Seekers

Recruitment Process Outsourcing vs Staffing Agency – Choosing The Right Hiring Solution

How To Make Your Resume ATS-Friendly

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